Returns

Sale Type 1 STOCKED MERCHANDISE

  • Standard purchase of stocking product from our showroom and warehouse or incoming stock is not subject to a restocking charge.*
  • *The consumer may return the product providing it is in the original condition within a two week period of time without incurring a restocking charge.
  • There will be no refund of delivery charges and a pick-up charge of equal amount will need to be paid before scheduling the pick-up.
  • Final Sale, As Is and Clearance Center merchandise are NON-returnable.

Sale Type 2 SPECIAL ORDER MERCHANDISE

  • Consumers that order running line identical product as shown on our showroom, may return the product with a 20% of the sale price *restocking charge on returned or cancelled items (various bed sizes included, except Cal-King).
  • All special ordered products will require a 33% deposit before order is placed.
  • *The consumer may return the product providing it is in the original condition within a two week period of time.
  • Management reserves the right to install a "no return" policy with certain unique or high value products. Selden's designers are required to notify management of all potential "distinctive products" before order is accepted. *See custom order verification form.
  • There will be no refund of delivery charges and a pick-up charge of equal amount will need to be paid before scheduling the pick-up.

Sale Type 3 CUSTOM ORDER MERCHANDISE

  • Consumers ordering product that is "not identical" and/or not represented on our show rooms are subject to a 33% of the sale price *restocking charge on returned or cancelled items.
  • All consumers and their designer are required to fill out and sign the "custom order" verification form, before the sales order is turned in for processing.
  • All custom ordered products will require a 33% deposit before order is placed.
  • *The consumer may return the product providing it is in the original condition within a two week period of time.
  • Management reserves the right to install a "no return" policy with certain unique or high value products. Selden's designers are required to notify management of all potential "distinctive products" before order is accepted. *See custom order verification form.
  • There will be no refund of delivery charges and a pick-up charge of equal amount will need to be paid before scheduling the pick-up.
  • Installed and custom fabricated merchandise (including COM applications) is not returnable, example; floor covering, draperies, top of bed, cut fabric yardage, etc.